Multi-location accounts
Resources across Mainland China, Hong Kong, Southeast Asia and Northeast Asia, selected by destination, cargo and cost target.

UPS · FedEx · DHL INTERNATIONAL EXPRESS
We combine express accounts in Mainland China, Hong Kong, Vietnam, Korea and Thailand to match each shipment with a practical route, billing rule and customs option.
CAPACITY CONTROL
Fixed capacity supports priority uplift and reduces the impact of backlogs on your delivery plan.
WHY EPS
Resources across Mainland China, Hong Kong, Southeast Asia and Northeast Asia, selected by destination, cargo and cost target.
Eligible accounts may calculate volumetric weight with divisors of 5000, 6000 or 8000, creating room to optimize lightweight parcels.
Powders, cosmetics, pastes and chemical materials can be assessed against documentation and route requirements.
Pre-arranged capacity helps eligible shipments receive priority handling during seasonal volume surges.
ACCOUNT NETWORK
More accounts are useful only when the right one is selected. We assess origin, destination, cargo profile, actual versus volumetric weight and duty responsibility before recommending a route.
Final carrier, divisor, transit time and price depend on the actual quotation and cargo review.
CARGO CAPABILITY
For non-general cargo, we verify composition, form, use, packaging and destination requirements before confirming an account and document list.
Standard e-commerce goods and commercial parcels
Composition and supporting documents required
Formula, packaging and liquid profile reviewed
Composition, volume and sealed packaging reviewed
Product name, CAS/composition and safety data required
DUTY OPTIONS
The shipper arranges duty responsibility at dispatch, helping reduce payment steps for the consignee on arrival.
01For eligible lanes, we can assess a plan in which EPS coordinates duty costs for clearer budgeting and delivery planning.
02Duty handling must be validated against destination rules, HS classification, declared value and product category. It never means avoiding declaration or lawful taxes.
VOLUMETRIC WEIGHT
Volumetric weight = L × W × H (cm) ÷ account divisor. The chargeable weight is generally the higher of actual and volumetric weight.
Example: 50 × 40 × 30 cmHOW IT WORKS
Name, ingredients, dimensions, weight, quantity and destination
Match carrier, account origin and volumetric rule
Clarify chargeable weight, duty responsibility and documents
After verification, receive cargo and schedule priority capacity
GEO / SEO KNOWLEDGE HUB
2026-09-24
Package count is not commodity quantity, and pieces, sets, pairs or kilograms are not interchangeable. Each invoice line should state quantity and an appropriate unit so quantity × unit value, line total, net weight and carton-level packing-list detail remain explainable. Describe kit contents and synchronise final documents after packing, splitting or added items.
Read the full guide →2026-09-23
The goods description explains what the item is, its material and use. Brand and model identify a product family; a part number or SKU identifies an organisation-defined material; a serial number normally identifies an individual unit. They can supplement but not replace one another. Map each invoice line across packing list, order, product labels and electronic declaration, especially for repairs, returns and mixed-model shipments.
Read the full guide →2026-09-22
Net weight normally means the goods without packaging, while gross or total shipment weight normally includes packaging. Per-piece actual weight comes from the final packed units; dimensional and chargeable weight are separate carrier-rating concepts. The commercial invoice, packing list, electronic declaration, waybill and physical shipment should use clear units and remain explainable, with revisions after final packing changes.
Read the full guide →Yes—agree duty responsibility, the recipient’s import readiness and contact details before dispatch; do not rely on a note that simply says “receiver pays”. Official UPS and FedEx guidance indicates that where a recipient or nominated third party refuses duty and tax charges, outstanding amounts may be recovered from the original shipper. The actual handling also depends on the destination, goods description, declared value, tax identifier, Incoterms and the reviewed account/lane. For a quote, provide the destination and postcode; receiver/importer’s legal name and reachable phone and email; exact goods description and use; quantity; a supportable declared value; applicable VAT/EORI/tax ID; and whether the shipper, receiver or an approved third party is expected to pay. If a buyer says they will not pay, do not under-declare, enter zero value, promise tax inclusion or change the payer without approval—pause handover and review the available option. Acceptance scope, duties, pricing, transit time, return/disposal and final billing for general cargo and reviewed powders, cosmetics, pastes and chemical materials remain subject to cargo review, carrier and destination requirements and the actual quote.
The absence of retail branding does not prevent a review, but do not state only “white powder” or submit one distant outer-carton photo. Before requesting a quote, provide the exact Chinese and English product name, use, composition, net weight per piece and total quantity, production or sourcing information, origin and destination. Submit an SDS/MSDS matching the current product version; include a COA, test report, non-dangerous-goods statement or product specification where available. Packaging and photos should clearly show the inner container or bag, each item label (name and batch/specification where applicable), sealing and leak-/breakage-prevention method, inner and outer-carton securing, plus finished carton dimensions and actual weight. Do not add a brand, use or transport marking that differs from the goods, and do not replace the true product name with generic terms such as “sample” or “accessories”. Complete documents support review but do not mean automatic acceptance. Available accounts, acceptance scope, duties, pricing, transit time and final billing for powders and other special cargo remain subject to cargo review, carrier and destination requirements and the actual quote.
A quote is normally estimated from the piece count, outer dimensions, actual weight, goods description, destination and duty arrangement provided by the customer or measured initially at the warehouse. After handover, added reinforcement, changed dimensions or actual weight, omitted pieces, or carrier remeasurement and rounding rules can change the chargeable weight and final cost. To reduce differences, provide every finished outer package’s length × width × height, actual weight and quantity, together with packaging photos, accurate goods description, declared value, destination country and postcode. Include wooden frames, pallets, bulges, overbags and any other parts that occupy space. Do not rely on pre-packing dimensions, inner-product size or a historic invoice as the final rating basis for a new shipment. Available accounts, acceptance scope, duties, pricing, transit time and final billing for general cargo and reviewed powders, cosmetics, pastes and chemical materials remain subject to cargo review, actual measurement, carrier and destination requirements and the actual quote.
It is not advisable. Even if most items in one carton or shipment are general cargo, the presence of cosmetics, pastes, powders, chemical materials or other review-required SKUs can mean the available account, packaging, documents, handover and price must be assessed against the actual mixed shipment. For a quote, list every SKU separately with its Chinese and English name, use, ingredients or product link, net content per piece, quantity, packaging method and declared value. For powders, chemical materials, and cosmetics containing alcohol, aerosols or solvents, provide applicable SDS/MSDS, COA or other available supporting documents, and say whether they share an outer carton. Do not hide special items under “accessories”, “samples” or a general-cargo label, and do not seek a quote based only on the weight and price of ordinary SKUs. Complete documents do not mean automatic acceptance: account availability, acceptance scope, duties, pricing, transit time and final billing for mixed cargo remain subject to cargo review, destination requirements and the actual quote.
Do not treat a quoted capacity position or price as a guarantee that is unaffected by handover time. Peak-season planning normally depends on cargo review being complete, documents and packaging being ready, and the shipment being handed over by the confirmed warehouse/pickup time; late cargo, document follow-up, changed dimensions or weight, security screening and export handling can affect the plan. Before booking, provide the expected ready time, actual handover city, destination and postcode, accurate product description and cargo profile, each carton’s dimensions and actual weight, piece count, and declaration and duty information. Update us as soon as the cargo-ready or handover time changes. Do not combine general cargo, powders, cosmetics, pastes or chemical materials under one assumed transit commitment, or arrange a delivery near the cutoff without confirmation. Available capacity, accounts, acceptance scope, pricing, transit time, duties and final billing remain subject to cargo review, actual handover conditions, carrier and destination requirements and the actual quote.
Do not treat the location in an account name as a shipping origin that can be used freely. The real warehouse or pickup location, the first handover point, export-declaration arrangement and the origin rules of an available account may all matter. Whether cargo can be transferred, handed over in another location or accepted on a particular account must be reviewed against the goods, route and operation. For a quote, provide the city where cargo is now located, the intended warehouse or pickup address, destination country and postcode, every carton’s dimensions and actual weight, exact product description, declared value, piece count, Incoterms and duty responsibility. If the goods will first move to another warehouse, say so truthfully. Do not misstate origin, handover location or cargo path to obtain a particular price or account: it can lead to supplementary charges, refusal, return or delay. Available accounts, special-cargo acceptance, duties, pricing, transit time and final billing for general cargo and reviewed powders, cosmetics, pastes and chemical materials remain subject to cargo review, actual operating conditions and the final quote.
Usually, yes. A reviewed duty-prepayment or tax-included option addresses duty responsibility and settlement; it does not automatically replace consignee/importer details, truthful goods data, declared value, origin or tax identifiers that the destination may require. For a quote, provide the destination country and postcode; consignee or importer’s legal name and full address; reachable phone and email; exact goods description and use; quantity; currency and a supportable reasonable declared value; plus a confirmed HS code, VAT/EORI/tax ID or other identifier where applicable. Do not understate, enter zero value or omit the true importer simply because the recipient is expected to avoid payment on delivery. The carrier or customs authority may still request information, reassess duties or alter clearance arrangements. Available duty options, special-cargo acceptance, duties, pricing, transit time and final billing remain subject to cargo review, destination requirements and the actual quote.
Do not say only “packed” or send only a front product photo. For creams, lotions, serums, gels and other cosmetics that could leak, provide the exact Chinese and English product name, complete ingredients or product link, net content per unit, total quantity, and whether it contains alcohol, aerosols or flammable solvents. Photos should show whether each bottle or jar is sealed, any individual leak-proof bag and absorbent or cushioning material, how inner boxes and the outer carton are secured, carton labels, and the finished dimensions and actual weight. Submit an SDS/MSDS matching the current SKU where available. Do not declare a product with a material leak risk simply as generic “skincare”, or use only a brand name in place of product name and ingredients. Documents and packaging support review; they do not mean automatic acceptance or guaranteed clearance. Cosmetics and all other special cargo, plus duties, pricing, transit time and final billing, remain subject to cargo review, destination requirements and the actual quote.
Usually, no. A Certificate of Analysis (COA) principally reports test or quality results for a batch, while an SDS/MSDS provides product-composition, hazard and transport-related information. When requesting a quote for powders, chemical materials or products with unclear ingredients, provide an SDS/MSDS that matches the current product version, plus the exact Chinese and English product name, use, composition, net weight per piece, packaging method, product photos, origin and destination. A COA, test report or non-dangerous-goods statement can also help the review where available, but is supporting information. Do not rely on a batch number, brand name, product link or a vague “harmless powder” description instead of complete documents, and do not alter or crop transport information. Complete documents do not mean automatic acceptance: further-document requirements, available accounts and routes, and special-cargo scope, duties, pricing, transit time and final billing remain subject to cargo review, destination requirements and the actual quote.
Quote the complete outer package that will actually be handed to the carrier—not only the inner carton or the goods. If the shipment needs a wooden frame, crate, pallet, stretch wrap, corner protection or other reinforcement, provide each finished piece’s length × width × height, actual weight, piece count and packaging photos before quoting. If packing is not finished, state the planned outer packaging and the estimated added dimensions and weight. Frames and pallets can change volumetric weight, occupied space, per-piece handling and the available route; the wood packaging itself may also need treatment or supporting evidence under destination requirements. Do not omit outer-package dimensions or combine multiple pieces into an unrealistic single size to seek a lower quote. Carrier remeasurement, finished packaging, per-piece limits, destination and account/lane conditions can affect final charges and acceptance. General cargo and reviewed special cargo—including powders, cosmetics, pastes and chemical materials—plus acceptance scope, duties, pricing, transit time and final billing remain subject to review, destination requirements and the actual quote.
Do not declare only the label size, inner-product size or a dimension measured after squeezing the package. For a quote and handover, measure each piece in the condition in which it will travel, using its longest, widest and highest outer points. Include bulges, protruding sealing tape, reinforced corners, overbags, pallets and other parts that occupy space. For soft packs, woven sacks, irregular packaging or cartons that can deform, provide front and side photos with a tape measure and allow for the largest likely outer dimensions; do not compress packaging if that weakens protection. Give actual weight, piece count and an accurate goods description for every carton as well, so the applicable account and lane rule can compare actual and volumetric weight. Carrier remeasurement, rounding, packaging condition and the actual route can change the final chargeable weight and invoice. General cargo and reviewed special cargo—including powders, cosmetics, pastes and chemical materials—plus acceptance scope, duties, pricing, transit time and final billing remain subject to review and the actual quote.
No. Do not enter zero value or simply write “return” merely because goods are being returned, sent for repair or replaced under warranty. For a quote and invoice, state whether the shipment is a returned export, a repair shipment, repaired goods returning to the owner or a replacement. Provide the accurate description, quantity, serial number, order or original waybill reference where available, the original export and current import/export countries, current condition and a supportable reasonable value. Keep the commercial-invoice description and value truthful and traceable, while adding the repair or return purpose. The destination may require the original invoice, a repair statement, authorisation or other documents. Available routes, duty handling and documents vary by case; do not assume duty-free treatment or guaranteed clearance. General cargo and reviewed special cargo—including powders, cosmetics, pastes and chemical materials—plus acceptance scope, duties, pricing, transit time and final billing remain subject to review, destination requirements and the actual quote.
No sale price does not mean declaring zero value or an arbitrary low value. Samples, gifts, warranty replacements and display goods still need a truthful, supportable reasonable value, together with an exact description, quantity, intended use, currency, origin and relevant shipper/consignee details. Explain the value using comparable selling prices, production cost, purchase records or other records that can be checked. A word such as “sample” or “gift” describes the purpose; it does not replace the goods description and value. Tell us before quoting if goods will be returned, repaired and returned, or temporarily exported so the available documents and route can be reviewed. Customs or the carrier may still request evidence or reassess the shipment. General cargo and reviewed special cargo—including powders, cosmetics, pastes and chemical materials—plus acceptance scope, duties, pricing, transit time and final billing remain subject to review, destination requirements and the actual quote.
No. A commercial invoice records the transaction and declaration data: give the truthful product description, quantity, unit and total value, currency, country of origin, HS code if confirmed, and shipper/consignee/importer details. A packing list is useful for showing how a multi-carton shipment is packed—for example, carton number, SKU and quantity per carton, net and gross weight, and dimensions—but it does not replace the commercial invoice for duty or customs purposes. For mixed cartons, make sure total pieces, weight and product quantities reconcile across the packing list, commercial invoice, waybill and the actual goods. Do not use vague terms such as “sample” or “accessories”, or carton numbers alone, instead of a real goods description and value. Whether a packing list, further documents or special handling is needed depends on the destination, goods and route. General cargo and reviewed special cargo—including powders, cosmetics, pastes and chemical materials—plus acceptance scope, duties, pricing, transit time and final billing remain subject to review and the actual quote.
They can be different, but do not submit one vague receiver entry. The consignee receives the goods; the Importer of Record (IOR) may instead be the buyer, a local company, an approved broker or another party responsible for the import declaration. When they differ, provide both parties’ full legal names, complete addresses, contacts, telephone numbers and emails, together with the tax ID, VAT, EORI or other importer identifier required at destination. State who is expected to pay duties and taxes, the Incoterms and the goods’ intended use. Do not list an unauthorised receiver, marketplace address or third party as the importer, and do not omit the true importer merely because duty prepayment or a tax-handling option is being assessed. The carrier or customs authority may still require authorisation, tax identifiers or clearance documents. Importer arrangements, duty options, special-cargo acceptance, pricing, transit time and final billing remain subject to cargo review, destination requirements and the actual quote.
Not necessarily. The shipping location is where cargo is handed over, collected or departs; country of origin generally means where the goods were manufactured or obtained origin under the applicable rules. Sending goods from Hong Kong, Vietnam or another transit location does not by itself change their origin. For a quote and commercial invoice, provide the truthful product description, HS code if confirmed, country of origin, quantity, unit and total declared value, currency and actual shipping location for every commodity line. List different products or different origins separately, and make sure the information can be checked against orders, sourcing or production records, labels and other customs documents. Origin can affect duty assessment, preferential treatment or whether supporting evidence is needed, but do not assume a lower rate or duty exemption. Certificate requirements, duty handling and clearance outcomes remain subject to destination rules, cargo review and the final quote. General cargo and reviewed special cargo—including powders, cosmetics, pastes and chemical materials—plus acceptance scope, duties, pricing, transit time and final billing are also subject to review and the actual quote.
For a quote or shipment, do not send only a city name, marketplace nickname or incomplete address. Use the destination-country format and provide the consignee or company’s full name, street number and building/floor/unit, city, state/province where applicable, postcode, country/territory, and a reachable local phone number and email address. For a business consignee, also provide a tax ID, EORI, VAT number or other importer identifier when the destination, goods or clearance arrangement requires it. The postcode, city and country should agree, and the consignee name and contact details should be consistent with the buyer/importer information in the clearance documents. Declare residential, remote, PO box, exhibition or appointment-delivery addresses in advance, and confirm that someone can respond to carrier or customs requests. Complete details help us review an available route and possible extra handling; they do not waive remote-area charges or guarantee clearance or delivery. General cargo and reviewed special cargo—including powders, cosmetics, pastes and chemical materials—plus acceptance scope, duties, pricing, transit time and final billing remain subject to cargo review, destination requirements and the final quote.
Multi-origin accounts are not interchangeable price lists. For a quote, first provide the actual handover or pickup city, destination country and postcode, dimensions and actual weight of every carton, piece count, exact product name and use, declared value, Incoterms, and who is expected to pay import duties. The available origin, account, service scope, remote-area charges and handover requirements can then be reviewed. Even for the same destination, the appropriate UPS, FedEx or DHL account and estimated charge can change with the true origin, DIM weight, fuel/surcharges, clearance documents and cargo profile. Do not misstate the origin or goods description to fit an account: this can lead to supplementary charges, returns or delay. General cargo and reviewed special cargo—including powders, cosmetics, pastes and chemical materials—plus acceptance scope, duties, pricing, transit time and final billing remain subject to cargo review, destination requirements and the final quote.
Do not treat “cosmetics” as one uniform cargo type. Perfume, cologne, nail polish and beauty products containing alcohol, aerosols or solvents may need restricted-commodity or dangerous-goods review because of their ingredients and transport characteristics; SKUs from the same brand can differ by formula, volume and packaging. Before you quote, provide the exact Chinese and English product name and intended use, full ingredients or product link, an SDS/MSDS matching the current product, net content per bottle and total quantity, inner and outer packaging plus leak-protection photos, whether it is a retail finished good, and the origin and destination. If the SDS transport section lists a UN number, hazard class, packing group or flash point, submit it as issued so the available account, lane, packaging and document requirements can be reviewed. Do not rename the goods or declare them as general cargo. Complete documents do not mean automatic acceptance: perfume, nail polish and all special cargo, plus duties, pricing, transit time and final billing, remain subject to cargo review, destination requirements and the final quote.
For a quote, do not provide only a total weight or add all carton dimensions together. List each carton’s length × width × height, actual weight and quantity. Estimate the volumetric weight for each carton using the applicable account/lane rule, compare it with that carton’s actual weight, then total the estimated chargeable weights. Mixed cartons need a carton-by-carton list: one or two large lightweight cartons can materially affect the shipment cost. Consolidating cartons should not be judged by volume alone; confirm carton strength, per-carton weight limits and protection for the goods. Carrier remeasurement, rounding, account, route and destination can all change the final invoice. General cargo and reviewed special cargo—including powders, cosmetics, pastes and chemical materials—plus duties, pricing, acceptance scope and transit time remain subject to cargo review and the final quote.
Not for every shipment, but a cream, gel or makeup product should not be treated as ordinary cargo without review. For a quote, share the exact English and Chinese product name, intended use, full ingredients, net content per unit, packaging photos, destination, and whether it contains alcohol, aerosols, flammable solvents or other restricted ingredients. Where an SDS/MSDS is available, provide the version matching the product; its transport section helps review any UN number, hazard class, packing group or special handling requirement. The destination may also require labels, registration, licences or other import documents. Complete documents do not mean automatic acceptance: cosmetics, gels, special cargo, duties, pricing, acceptance scope and transit time remain subject to cargo review, destination requirements and the final quote.
Avoid vague descriptions such as “sample,” “accessories,” “gift” or a brand name alone. On the commercial invoice, describe each item by what it is, its material and use, quantity, unit value and currency; keep this aligned with its HS code, country of origin, declared value, shipper/receiver details and terms of trade. For example, write “plastic mobile-phone protective case, for protecting a phone, 100 pieces” rather than only “phone accessories.” List different products separately instead of combining unlike goods on one line. Information must be true, complete and supportable by order or product records; customs or the carrier may still request documents or review the shipment again. Special cargo, duties, pricing, acceptance scope and transit time are subject to review, destination requirements and the final quote.
Do not decide eligibility from the label “powder” or “chemical material” alone. For a quote, provide the exact Chinese and English product name, use and composition, plus the SDS for the specific product version. Check its transport information for any UN number, hazard class/packing group or special transport requirement, and share net weight per piece, packaging method, destination, and whether the shipment contains liquid, magnets or batteries. An SDS is one review document—not automatic acceptance. Even with complete information, carrier account, origin, destination or packaging requirements may prevent carriage or require further documents. UPS, FedEx and DHL special-cargo acceptance, duties, pricing and transit time are subject to review, destination requirements and the final quote.
First agree whether duties are paid by the shipper, the receiver, or through an eligible duty-handling option. Then verify the product’s HS code/product name, declared value, origin and destination details. Duties are not simply part of the freight charge: destination customs determine them under local rules, and the carrier or consignee may need to provide information or arrange payment before processing can continue. If you want to reduce payment steps for the recipient, confirm duty responsibility and the available lane before dispatch—do not rely on the phrase “tax included” alone. Available UPS, FedEx and DHL billing options, special-cargo acceptance, duties, pricing and transit time are all subject to cargo review, destination requirements and the final quote.
Start with each carton’s length × width × height and the applicable lane’s rating rule, then compare DIM weight with actual weight: reducing the carton can lower chargeable weight only when DIM weight is higher. Recalculate after reducing each dimension by 1–2 cm, while keeping adequate protection, a rigid outer carton and accurate dimensions; carrier remeasurement can still change the invoice. UPS, FedEx and DHL divisors and rounding can differ by account, lane and destination, so provide per-piece dimensions, quantity, actual weight and cargo profile when quoting. Special cargo, pricing, acceptance scope and duty handling remain subject to review and the final quote.
No. Fixed capacity helps give reviewed cargo that meets handover requirements a more predictable uplift arrangement. Flight changes, security, customs, destination operations and force majeure can still affect transit time. When requesting a quote, confirm the cargo profile, warehouse cutoff, destination and duty responsibility. Special cargo, pricing, acceptance scope and duty handling remain subject to review and the final quote.
Compare the actual origin, destination country and postcode, cargo profile, actual versus volumetric weight, and declaration and duty responsibility before selecting an available account and lane. Special cargo, price, acceptance scope and duty handling remain subject to review and the final quote.
A 50×40×30 cm shipment shows how account divisors affect chargeable weight—and why the divisor is not the only decision.
Start with an exact product name, composition, safety documents and packaging details for carrier and destination review.
Both clarify cost responsibility in advance; the final option depends on destination, value and product classification.
FAQ
Yes, you may state a preference. We then verify destination, cargo profile, account conditions, timing and capacity before confirming availability.
No. Submit composition, use, MSDS or relevant test documents. Acceptance depends on the carrier and destination-country rules.
Fixed capacity supports priority arrangements for eligible, verified cargo. Flights, security, customs and force majeure can still affect uplift.
No. Rules differ by account and lane. We recommend an option based on cargo, destination, account availability and total cost.
We can assess these options for eligible destinations and categories after product information, declared value and duty responsibility are confirmed.
READY TO SHIP
Provide the product name, composition, carton count, dimensions, weight, destination country and postcode.